These are the rules for using Gap Check. We've kept them short. By using Gap Check, you agree to them.
Gap Check is operated by Louis Macintosh, trading as Gap Check. You can contact us at hello@gapcheck.app. Our privacy notice explains how we use your information.
Who can use Gap Check
- You must be 16 or over.
- Crew chat is for over-18s only. If you're 16 or 17, you can add friends but not chat, and you can only connect with people in your own age group.
- One account per person.
- Give your real date of birth. We use it to keep younger users safe, so please be honest.
Gap Check is free
Everything in the free version of Gap Check stays free, and you never have to pay to use it.
Gap Check Plus is an optional paid membership that adds extra features. The rest of these terms apply to everyone. The sections below about Plus only apply if you buy it.
Gap Check Plus
Plus adds the features listed on the Plus page in the app, such as the gap year report, deadline alerts, the weekly parent update, extra streak freezes, your trends and colour themes. We may add, improve or change Plus features over time. If we take away something important that you're paying for, we'll tell you first, and you can cancel.
Some Plus features use AI. To keep things fair for everyone, there's a generous daily limit on how often you can use them.
If you're 16 or 17, please ask a parent or carer before you buy Plus.
Prices and paying
- Plus costs £2.99 a month or £19.99 a year. This is our founding member price. If you join while it's on offer, you keep that price for as long as your membership carries on without a break.
- Prices are in pounds and are the total you pay.
- Payments are handled by Stripe. We never see or store your full card number.
- You'll get a receipt by email each time you pay.
The free week
The first time you get Plus, you can try it free for 7 days. You can only have one free week per person.
If you cancel before the free week ends, you won't pay anything. If you don't cancel, your first payment is taken when the free week ends, and your membership carries on from there. The checkout shows the exact date before you start.
Renewing
Plus renews automatically, every month or every year depending on the plan you chose, and the payment is taken from the card you used. It keeps renewing until you cancel. You can see your next payment date at any time in Me > Settings > Gap Check Plus.
Cancelling
You can cancel at any time, in a couple of taps, from Me > Settings > Gap Check Plus > Manage or cancel. You don't need to contact us or give a reason.
When you cancel, you keep Plus until the end of the month or year you've already paid for, and you won't be charged again. Your check-ins, plan and everything else you've saved stay in your account.
Changing your mind and refunds
You have 14 days to change your mind, starting from the day you sign up for Plus. The free week counts as part of those 14 days.
If you change your mind within the 14 days, cancel Plus and email hello@gapcheck.app. If you've already paid, we'll refund your payment minus a fair amount for the paid days you've had (not counting the free week). For example, if you paid £19.99 for a year and cancel 4 days later, you'd get back about £19.77.
After the 14 days, payments, including renewals, aren't refunded. You can still cancel at any time so that you aren't charged again, and you keep Plus until the end of the month or year you've paid for.
This doesn't affect your legal rights. If Plus doesn't work the way we've described, tell us and we'll put it right or give you a refund.
Refunds go back to the card you paid with. They usually take 5 to 10 days to appear.
Gifting a year of Plus
- You can buy a year of Plus as a gift for £19.99. It's a single payment and it never renews, so there's nothing to cancel.
- After paying, you get a gift code to pass on. The year of Plus starts when the code is redeemed in the app.
- Each code can only be used once. Keep it safe, like a gift card.
- If you change your mind within 14 days of buying a gift and the code hasn't been redeemed yet, email us and we'll refund you in full. Once a code has been redeemed, it can't be refunded.
If prices change
If we change the price of Plus, we'll tell you at least 30 days before it affects you. The new price only applies from your next renewal after that, and you can cancel before then if you don't want to pay it.
If we stop Plus
If we ever stop offering Plus, or close Gap Check, we'll tell you first and refund the part of your membership you've paid for but won't get to use.
Your content is yours
Your plan, check-ins, journal, photos and messages belong to you. You give us permission to store them and show them in the ways the app needs to work. For example, showing your Crew card to your friends, or showing your messages to the person you sent them to.
Crew rules
Crew is there to help each other stay on track. Be kind. You must not:
- harass, bully or intimidate anyone
- post hate speech or attack people for who they are
- send sexual content
- make threats
- send spam
- pretend to be someone else
- share other people's personal information
Adults must not try to contact under-18s. Trying to get around the age groups is a serious breach of these rules.
Reporting and blocking
If someone makes you uncomfortable, you can block them and report them in the app. Reports come to us so we can deal with them.
If someone breaks these rules, we can remove their content, suspend their account, or delete it.
Opportunities and ideas
The opportunities and ideas in Gap Check are information only. We check them carefully, but prices, age limits and rules change.
Always check the official website before you pay for anything or travel. We aren't responsible for third-party providers, what they offer or how they treat you.
Partner links
Some links in Gap Check are partner links. If you book or buy something through one of them, Gap Check may earn a small commission. This costs you nothing extra.
It isn't professional advice
Gap Check is here to help you plan and stay motivated. It isn't professional careers, financial, medical or mental health advice.
In an emergency, call 999. If you need to talk to someone, these services are free and confidential:
- Samaritans 116 123
- Childline (under 19) 0800 1111
- Shout Text 85258
- Papyrus HOPELINE247 0800 068 4141
The service may change
Gap Check is provided "as is". We're always working on it, so features may change. We may also pause or stop the service.
Our responsibility to you
As far as the law allows, we aren't liable for any loss that comes from using Gap Check, or from relying on information in it.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for anything else that can't be limited by law. Nothing in these terms affects your legal rights as a consumer.
Leaving Gap Check
You can stop using Gap Check whenever you like. You can delete your account at any time from Me > Settings > Account > Delete my account.
If you have Plus, cancel it first so that you aren't charged again. Deleting your account doesn't cancel a payment on its own.
The law
These terms are governed by the law of England and Wales.
Questions
Email hello@gapcheck.app.